At Desi Dental, we use cookies and similar tracking technologies on our website desidental.ph to enhance your browsing experience, ensure site functionality, analyze usage, and (where applicable) deliver relevant content.

By continuing to use our Website after being presented with our cookie banner (or by adjusting your settings), you consent to our use of cookies as described below, except where consent is not required by law.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, smartphone) by websites you visit. They help the site recognize your device, remember preferences, and collect information about your interaction with the site.

Cookies can be:

  • First-party cookies: Set directly by us (Desi Dental).
  • Third-party cookies: Set by external service providers (e.g., analytics or social media platforms).

Cookies may be:

  • Session cookies: Temporary and deleted when you close your browser.
  • Persistent cookies: Remain on your device for a set period or until deleted.

2. Types of Cookies We Use

We use the following categories of cookies:

2.1 Strictly Necessary / Essential Cookies These cookies are required for the Website to function properly and cannot be disabled. They do not require consent under PDPL as they are essential for basic site operation. Examples include:

  • Remembering language or location preferences
  • Maintaining secure login sessions (if applicable)
  • Enabling form submissions (e.g., appointment booking or contact forms)
  • Security and fraud prevention

2.2 Functional / Preference Cookies These cookies remember choices you make to improve usability (e.g., remembering form data or display settings). They enhance convenience but are not strictly necessary. We typically use these only with your consent.

2.3 Performance / Analytics Cookies These cookies collect anonymous information about how visitors use our Website (e.g., pages visited, time spent, navigation paths). We use this data to improve site performance, content, and user experience. Tools may include Google Analytics or similar services (third-party). These require your explicit consent before activation.

2.4 Marketing / Targeting Cookies These cookies track your browsing behavior across sites to show relevant advertisements or content. They may be used by third-party advertising networks. We currently do not use marketing/targeting cookies on our Website. If we introduce them in the future, we will update this Policy and obtain your explicit consent.

2.5 Social Media Cookies These allow integration with social platforms (e.g., sharing pages or embedded feeds). They may track activity for targeted advertising by those platforms. We use these sparingly and only with your consent.

3. Legal Basis and Consent

Under Philippines’s PDPL:

  • Essential cookies are processed based on our legitimate interest in providing a functional Website and your vital interest in accessing our online services.
  • Non-essential cookies (functional, analytics, marketing, social) require your explicit, informed, voluntary, and specific consent before placement.
  • Consent is obtained via our cookie banner, where you can accept all, reject non-essential, or customize preferences.
  • You can withdraw or change consent at any time by clicking the “Cookie Settings” link in the footer of our Website or clearing browser cookies.
  • Silence, inaction, or continued browsing without interaction does not constitute valid consent.

We do not use cookies to collect sensitive personal data (e.g., health information) without separate explicit consent as required for health data processing.

4. Third-Party Cookies

Some cookies are placed by third-party services we integrate (e.g., Google Analytics, map providers, or payment gateways). These parties may use cookies for their own purposes and are subject to their own privacy policies. We only enable third-party non-essential cookies after your consent.

We do not sell or share data collected via cookies for unrelated commercial purposes.

5. How to Manage Cookies

You can control cookies in several ways:

  • Cookie Banner/Settings: Use the pop-up banner or “Cookie Settings” link to accept, reject, or customize.
  • Browser Settings: Most browsers allow you to block cookies, delete existing ones, or receive alerts. Note: Blocking essential cookies may impair site functionality.
    • Chrome: Settings > Privacy and security > Cookies and other site data
    • Firefox: Preferences > Privacy & Security > Cookies and Site Data
    • Safari: Preferences > Privacy
  • Clearing Cookies: Delete cookies via browser tools (this resets preferences and may log you out).
  • Withdrawing consent does not affect processing done before withdrawal.

6. Retention Periods

Cookies remain on your device for the duration specified below (or until deleted by you):

  • Session cookies: Deleted when browser closes
  • Persistent cookies: Up to 24 months (analytics) or shorter periods (preferences) We review and update cookie durations regularly.

7. Changes to This Cookie Policy

We may update this Policy to reflect changes in technology, law, or our practices. The current version is posted here with the “Last updated” date. Continued use of the Website after changes constitutes acceptance.

Thank you for visiting Desi Dental’s Website. We are committed to protecting your privacy while providing a smooth and informative online experience. For more details on how we handle personal data, please refer to our Privacy Policy.